All Providers/Messaging & Communication/Freshchat

Freshchat

Freshchat is a messaging platform that enables businesses to communicate with their customers through chat, providing tools for real-time support and engagement. It is used to enhance customer interactions and improve customer support efficiency.

This Freshchat MCP server is compatible with any MCP client including Claude Desktop, Cursor, and other Model Context Protocol implementations.

Messaging & Communication
API Key

Free account required. Visit Freshchat

Freshchat
SKILL.md

Domain knowledge for using Freshchat messaging platform tools effectively

Tools From This Provider (26)

Freshchat Fetch Report

Get report status and download links for an extracted report. Returns report status (COMPLETED/PENDING/FAILED), time...
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Freshchat Upsert Conversation

Create a new conversation or update an existing conversation in Freshchat. If id is provided, updates conversation...
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Freshchat Extract Report

Request extraction of a Freshchat report. Reports contain raw metrics data for analysis. Returns report_id and link....
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Search

Search across multiple Freshchat resources using a single query. Searches users, conversations, and agents. Returns...
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Freshchat Send Message

Send a message to a conversation. Supports plain text, rich content (images, files), and interactive elements (quick...
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Freshchat Create Csat

Submit a CSAT (Customer Satisfaction) rating for a resolved conversation. Use this to record customer feedback and...
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Freshchat Upload Image

Upload an image to Freshchat storage. Returns image URL, thumbnail URL, dimensions (width/height), and content type....
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Freshchat Upsert User

Create a new user or update an existing user in Freshchat. If id is provided, updates the user (partial update - only...
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Freshchat Upload File

Upload a file to Freshchat storage for use as attachments in messages. Returns file_hash, file_name, file_size,...
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Freshchat Delete Agent

Permanently delete an agent from Freshchat. CAUTION: This is a GDPR-compliant permanent deletion. All agent data will...
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Fetch

Universal fetch tool that retrieves ANY Freshchat resource using smart ID routing with colon-separated format. Supports...
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Freshchat Upsert Agent

Create a new agent or update an existing agent in Freshchat. If id is provided, updates the agent. If id is omitted,...
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Freshchat Check Business Hours

Check if a group is currently within business hours. Returns boolean indicating whether the group is within business...
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Freshchat Get Instant Metrics

Retrieve real-time instant metrics from Freshchat dashboard. Returns metrics at the current instant (accurate up to...
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Freshchat Get Historical Metrics

Retrieve historical dashboard metrics from Freshchat. Returns metrics accurate up to 5 minutes before current time....
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Freshchat Delete User

Permanently delete a user from Freshchat. CAUTION: This is a GDPR-compliant permanent deletion. All user data,...
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Freshchat Fetch Conversations

Retrieve detailed information for a specific conversation using conversation_id. Ideal for monitoring or analyzing a...
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Freshchat List Agents

Enumerate all agents available in your Freshchat organization with filtering. Use this to manage agent assignments,...
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Freshchat List Groups

Retrieve lists of groups within your Freshchat setup. Useful for organizing agents and managing group-specific...
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Freshchat List Roles

Access a list of roles defined in your Freshchat account. Ideal for role management and permissions review. Returns...
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Freshchat List Conversations Properties

Access all conversation properties and field definitions in your Freshchat service. Useful for configuring fields or...
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Freshchat List Account

Retrieve configuration settings of your Freshchat account. Useful for understanding account-wide configurations and...
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Freshchat List Channels

List all communication channels (topics) in your Freshchat account with filtering. Use this to configure or modify...
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Freshchat Fetch Conversations Messages

Get messages from a specific conversation by conversation_id. Use this when you need a message-by-message view of a...
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Freshchat List Users Conversations

Fetch conversations for a specific user indicated by user_id. Useful for reviewing or managing the user's conversation...
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Freshchat List Users

List users from your Freshchat platform with advanced filtering. REQUIRES at least one filter parameter (the API does...
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Connect Freshchat to your AI assistant via MCP

Works with Claude, Cursor, ChatGPT · API Key setup

Set Up Server

Related Bundles (1)

Freshchat

26 tools
Primary
Messaging & Communication
Freshchat is a messaging platform that enables businesses to communicate with their customers through chat, providing...

Provider Information

CategoryMessaging & Communication
SetupAPI Key
AddedOctober 29, 2025
UpdatedMarch 25, 2026
Used By Tools
26

Quick Links

Official Website

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Having trouble configuring Freshchat? Check the available resources below.

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