Asistenxa

Showing 25 of 81 from the live probe.

• List Catalogs

  List the available catalogs/services. If a catalog has physical locations/addresses associated, it includes a 'physical_addresses' array with the location's name, address, and latitude/longitude coordinates under 'location'. Returns public_url and cover_image_url (public image of the catalog/cover). USE ONLY when the user asks what services exist or wants to explore options. DO NOT use to book appointments directly.

• List Catalog Items

  List the items within a specific catalog with details on images, gallery, youtube videos, active offers and courtesies.

• Create Catalog Item

  Create a new item in a catalog.

• Update Catalog Item

  Update an existing item in a catalog.

• Create Catalog

  Create a new catalog.

• Search Catalog Items

  Search items within a specific catalog by name or description. Use when you have an incomplete, fuzzy, or inexact product name/ID.

• Save Catalog Item As Draft

  Create a new catalog item as a draft or save an existing one as a draft (inactive/not visible to users). If itemId is provided, it updates the existing item and sets is_active to false.

• Publish Catalog Item

  Publish a draft catalog item, making it active and visible to users.

• List Contacts

  List or search contacts in a workspace.

• List Staff Contacts

  List contacts of type 'staff' in the workspace. Returns the team members, staff, and executives available for assignment (e.g. as order executives, appointment hosts, or ticket assignees).

• Get Contact

  Get the details of a specific contact.

• Create Contact

  Create or upsert a contact. If a duplicate exists (matching email, phone, telegram_id, instagram_id, or name hash), it performs an upsert by updating it and returns the updated contact. IMPORTANT: always provide at least one of email or phone so the contact can be uniquely identified and deduplication works correctly.

• Update Contact

  Update an existing contact. Automatically enqueues background deduplication to handle potential duplicates.

• Get Historical Thread

  Retrieves the complete message history and detailed context of a past conversation thread by its technical Thread ID. Use this when you need to understand earlier conversations or pull details from previous interactions referenced in historical threads.

• Get Availability

  Check available times to schedule an appointment. IMPORTANT: Time slots are returned in ISO/24h format (e.g., '14:00' is 2:00 PM). If the user requests a time in AM/PM (e.g., 3pm), you must find its equivalent 24h format (15:00) among the returned slots. USE AFTER list_event_types.

• List Event Types

  List the available event/service types. USE AS A FIRST STEP to find the eventTypeId, required contact fields ('requires_email', 'requires_phone', 'required_contact_fields'), and the 'form_schema'. The 'form_schema' defines additional fields (e.g., 'Sector') that you MUST collect and send in 'create_appointment'.

• List Appointments

  List existing appointments for a contact. USE when the user wants to view, query, or check their scheduled appointments. DO NOT use to create new appointments.

• Create Event Type

  Create a new event type (service).

• Create Appointment

  Schedule an appointment. MANDATORY STEP: Check 'required_contact_fields' from 'list_event_types' (e.g. email, phone) and ensure the client has those contact details. If the event_type has a 'form_schema' (seen in list_event_types), you MUST map the user's responses to the 'formFields' parameter using the schema IDs. If the event type is of type 'multi_location' (seen in list_event_types), you MUST present the list of locations to the user, let them choose one, and pass the selected location ID i

• Create Availability Profile

  Create an availability profile.

• Cancel Appointment

  Cancels an existing appointment by changing its status to 'cancelled'.

• Delete Appointment

  Permanently deletes the record of an appointment.

• Join Waitlist

  Add a contact to the waitlist for a specific event type or service.

• List Waitlist

  Lists contacts on the waitlist. If eventTypeId is provided, lists for that service. Otherwise, returns all grouped by eventTypeId.

• Remove From Waitlist

  Removes a contact from the waitlist.