CallPulse Tools

Showing 25 of 57 from the live probe.

• Ping

• Math Calculate Total

  Calculate total from items with quantity and price. Takes a list of dicts with 'qty' and 'price' keys. Returns items with subtotals and overall total.

• Phone Sms Confirmation

  Build SMS confirmation prompt for voice AI agent.

• Phone Repeat Prompt

  Build repeat-back prompt for number validation (voice AI).

• Phone Sms Confirmation V2

  Build SMS confirmation prompt - CHANNEL-AWARE. Prompts are tone-neutral (no vous/tu). LLM should adapt politeness.

• Phone Validate And Identify

  One-Shot identity: validates phone and asks for name in one prompt. When the phone is valid, returns a combined prompt confirming the phone and asking for the customer's name in a single step.

• Phone Repeat Prompt V2

  Build repeat-back prompt for number validation - CHANNEL-AWARE. Prompts are tone-neutral (no vous/tu). LLM should adapt politeness.

• Schedule Next Opening

  Compute next opening time for a service/store with multilingual prompts.

• Schedule Is Open

  Check if service is open at a specific datetime.

• Schedule Capabilities

  Get information about schedule utilities capabilities. Lists supported features, languages, and prompt variants.

• Smscontroller Sendsms

  Send an SMS

• Caissecontroller Createcustomerorderwithpaymentbysms

  Crée un client, une commande associée et envoie un lien de paiement par SMS

• Caissecontroller Createcustomerorderwithpaymentlink

  Crée un client, une commande associée et génère un lien de paiement ou redirige vers checkout

• Caissecontroller Createcustomerorderv2

  Endpoint unifié channel-aware pour la création de commande. Envoie un SMS pour le canal voice, retourne directement le lien pour le canal chat. Retourne des suggestions de réponse tone-neutral.

• Basketcontroller Applyaction

  Process a customer's intent on their order basket. The server resolves product names, validates prices from the database, manages state, and returns a suggested response. **Actions:** - `add`: Add items to the basket (product name fuzzy-matched against catalog) - `remove`: Remove an item from the basket - `update_qty`: Change quantity of an existing item - `set_customer_name`: Set the customer's name for the order - `set_phone`: Set the customer's phone number - `done`: Customer is finished ord

• Basketcontroller Getcurrentbasket

  Returns the active basket session for debugging and reconnect.

• Basketcontroller Getlivebasket

  Returns the active basket session scoped to a metaConversationId and owner. Used by the dashboard basket footer on page load.

• Basketcontroller Getconversationfooter

  Returns the live basket (with catalog ids per line/option), the conversation orders, AND the active reservation in one call, scoped to a conversationId and owner. Used by the dashboard + Pilot footer on page load (fetch-on-open parity).

• Basketcontroller Getdefaultdictionaries

  Returns the industry-standard inbound/outbound synonym dictionaries shipped with every restaurant.

• Applyturnv2controller Applyturnv2

  Server-orchestrated entry point for agents on `serviceEngine = 'apply_turn_v2'`. The orchestrator INTERNALLY cascades preTurn (service-state guard, customer context, escalation) — the LLM does NOT need to call a separate `pre_turn_status` tool. Response carries everything the model needs to act: - `directive` (say / ask / call_tool / confirm) — a RESPONSE field only, telling you how to deliver `assistantText`. It is NOT an action name: there is NO `ask` / `say` / `confirm` action — ne

• Ordercontroller Getordertrackingbyidentity

  Returns current order tracking information including status, items, estimated time, and restaurant details. IMPORTANT: Always extract the FULL order ID from the SUIVI token in the message. Look for the pattern "SUIVI:CMD-xxx" and use the complete ID after "SUIVI:". Example message: "Je veux suivre ma commande. SUIVI:CMD-1769736773546-5050" You should extract: "CMD-1769736773546-5050" (the FULL ID, not just "5050") Returns: Order status (Recu, EnPreparation, Pret, Envoye), items list, total am

• Servicestatecontroller Get

  Read current service state for an agent

• Servicestatecontroller Set

  Set service state (open / closed)

• Maitrecontroller Getfloor

  List every table for the calling agent (read-only)

• Maitrecontroller Createtable

  Create a new table for the calling agent. Operator-side, used when the floor needs an extra table mid-service.