Envia.com

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• Envia Validate Address

  Validate a postal code or look up a city to get the correct city, state, and country values. Use this before creating labels to prevent address-related errors. Provide either postal_code or city (or both). Country is always required (2-letter ISO code, e.g. MX, US, CO).

• Envia List Carriers

  List available shipping carriers for a country. Optionally include their services. Use this to find which carrier and service codes to pass to envia_quote_shipment or envia_create_shipment.

• Envia Quote Shipment

  Get shipping rates for a parcel shipment across ALL available carriers and services. Use this whenever the user asks "how much does it cost", "compare carriers", "what is the cheapest option to ship from X to Y", or "quote a shipment". Returns every service the company has access to, sorted by price (cheapest first), with delivery estimates and a per-service cost breakdown. Country handling: for MX, US, CA, BR and most countries provide postal codes (city and state are resolved automatically). F

• Envia Create Shipment

  Purchase a shipping label. This charges your Envia account balance. Two modes: (1) pass order_identifier to auto-create from an ecommerce order, or (2) provide addresses and package details manually. City and state are resolved automatically from postal codes. Addresses are validated against country-specific required fields before generation. For BR-to-BR shipments, DCe (Declaracao de Conteudo Eletronica) authorization with SEFAZ is performed automatically — items with productCode (NCM) and iden

• Envia Track Package

  Track one or more packages by their tracking numbers. Returns the current status and event history for each shipment. Does not require an API key or OAuth login — tracking is a public lookup.

• Envia Cancel Shipment

  Cancel a shipment and void its label. On success, reports the refund amount (when posted), refund date, and any daily-limit or COD chargeback information. Not all carriers support cancellation — best results within the first 24 hours after label generation.

• Envia Schedule Pickup

  Schedule a carrier pickup at a specific address and date/time window. You must have already created labels with envia_create_shipment — provide the tracking numbers. The carrier will arrive between time_from and time_to on the chosen date.

• Envia Get Shipment History

  List all shipments created in a given month. Returns tracking numbers, carriers, statuses, and route summaries. Useful for reports and reconciliation.

• Envia Classify Hscode

  Classify a product into an HS code (known as NCM in Brazil) for customs and regulatory compliance. Describe the product in plain language and optionally specify destination countries. Returns the recommended HS/NCM code and alternatives. Use the code as productCode in items when calling envia_quote_shipment or envia_create_shipment for international shipments and BR-to-BR domestic shipments (required for DCe authorization).

• Envia Get Ecommerce Order

  Fetch an ecommerce order by its platform identifier and get ready-to-use shipment payloads. Returns order details, origin/destination addresses, package dimensions, and carrier info formatted for use with envia_quote_shipment and envia_create_shipment. Use this when the user provides an order number from their ecommerce platform (Shopify, Tiendanube, WooCommerce, etc.).

• Envia List Additional Services

  List optional additional services available for a shipment route. Use this before quoting or creating a shipment to discover which services (insurance, cash on delivery, signatures, etc.) can be requested. Results depend on the origin country, whether the shipment is international, and the shipment type. IMPORTANT: this returns the GLOBAL catalog for the route — it does NOT filter by a specific carrier. For "which add-ons does {carrier} support?" questions (e.g. FedEx, DHL, UPS specific), use `e

• Envia Get Additional Service Prices

  Get the pricing for all optional add-on services available on a specific carrier service. Returns standard prices and any company-level custom overrides. Use envia_list_carriers to find service IDs, or use the service_id from a quote response. Useful for showing the cost of insurance, COD, or signature services before creating a shipment.

• Envia Get Carrier Constraints

  Get the full capability profile for a specific carrier: pickup window, per-service weight limits, COD configuration, drop-off support, optional add-on services available, and any company-level overrides on your account. Use this for capability discovery (not for quoting) — to answer questions like "Does FedEx support COD?", "What is the max weight for DHL Ground?", or "Which additional services can I add to UPS?". Use envia_list_carriers to find carrier IDs. Note: if the backend returns "Endpoin

• Envia List Shipments

  List shipments for your company with filters. Filter by status (1=Created, 2=Transit, 3=Delivered, 4=Cancelled, 5=Incident, 6=Returned, 10=Delivery attempt, 14=Lost, 15=Damaged), carrier name, tracking number, date range, and more. Returns paginated results sorted newest first.

• Envia Get Shipment Detail

  Get complete details for a single shipment by tracking number. Returns sender/consignee addresses, costs, dates, label URL, and creator info.

• Envia Get Shipments Status

  Get shipment status statistics for a date range. Returns counts and percentages for each status: pending, pickup, in transit, out for delivery, delivered, issues, and returned. Useful for dashboards and performance monitoring.

• Envia Get Shipments Cod

  List Cash on Delivery (COD) shipments. Filter by shipment status, payment status, and date range. Returns COD amounts, payment info, and delivery details.

• Envia Get Cod Counters

  Get aggregated Cash on Delivery (COD) statistics. Returns total COD amounts, delivered count, paid vs pending amounts, and reported shipments. Useful for financial reconciliation.

• Envia Get Shipments Surcharges

  List shipments with surcharges (overweight/oversize). Shows declared vs revised weight, extra cost, and dispute ticket status. Filter by tracking number, dates, or ticket status.

• Envia Get Shipments Ndr

  List Non-Delivery Report (NDR) shipments — failed deliveries requiring action. Filter by type: "attention" (needs action), "requested" (action already requested), "rto" (returned to origin). Also filter by status_id and date range. KNOWN BACKEND BUG: the "type" filter parameter returns 422 (MySQL 8 HAVING clause issue). Omit "type" to list all NDR shipments and filter the result client-side.

• Envia Get Shipment Invoices

  List shipping invoices for your company. Filter by month, year, and invoice status (invoiced or not). Returns invoice totals, PDF download URLs, shipment counts, and billing details.

• Envia List Addresses

  List saved addresses (the company address book). Use whenever the user asks "show my saved addresses", "list my origin/destination addresses", "what is my default origin?" (the default flag is surfaced with a ★ marker), or "find my address in <city>". Filter by type_id (1=origin, 2=destination), free-text search across name/street/city, sort, and paginate. When NOT to use: (a) creating, editing, or deleting an address → use envia_create_address / envia_update_address / envia_delete_address; (b)

• Envia Create Address

  Create a new saved address. Requires name, phone, street, city, state, country, postal_code, and type. For Brazil: include identification_number (CPF/CNPJ). For Colombia: include identification_number (NIT). State must be max 4 characters (state code, e.g. "CX" for CDMX).

• Envia Update Address

  Update an existing saved address. Provide address_id and any fields to change. Only provided fields are updated — omitted fields remain unchanged.

• Envia Delete Address

  Delete a saved address by ID. This also removes the address from defaults, favorites, and carrier branch relations. Cannot delete addresses that are set as a shop favorite.