Gainsight PX

Gainsight Px is a product analytics and user engagement platform designed to help businesses gain insights into user behavior and optimize product experience. Use it to track key metrics, conduct A/B testing, and enhance customer interactions.

Data Model

• Accounts — customer accounts (B2B).
• Admin Attributes — custom attributes defined by admins.
• Articles — in-app help or knowledge content.
• Features — feature flags or product capabilities.
• KCBot — knowledge base / chatbot config.
• Segments — user segments for targeting.
• User Attributes — custom attributes on users.
• Users — end users with behavior data.