GOV.UK Notify Status

GOV.UK Notify Status

Real-time operational status for GOV.UK Notify — the UK government platform that sends emails, texts, and letters on behalf of public services. Powered by Statuspage.io.

Data Model

• Page — Top-level metadata: name, URL, time zone, last update timestamp.
• Components — Individual services (API, website, email/SMS/letter sending). Each has status: operational, degraded_performance, partial_outage, major_outage, under_maintenance.
• Incidents — Disruption events with timeline of updates. Statuses: investigating, identified, monitoring, resolved, postmortem.
• Scheduled Maintenances — Planned maintenance windows.

Component Statuses

• operational — Working normally
• degraded_performance — Slower than usual
• partial_outage — Some features unavailable
• major_outage — Service down
• under_maintenance — Planned maintenance in progress

Gotchas

• Impact levels on incidents: none, minor, major, critical.
• Statuspage.io API — standard across many services, so response structure is consistent.
• Times — All timestamps include timezone offset (Europe/London).