KaiCalls

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• Review an Extra Number

  Reserve an exact pool number and request an owner-only browser review of its recurring extra-line price. Requires numbers:write and billing:write. Never charges included or prepaid capacity; use attach_number for included allocation. This tool does not approve payment or prove activation.

• Get Extra Number Request Status

  Read an owner-authorized extra-number request. Billing, assignment and live activation are distinct. Unknown checkout or provider outcomes retain the original request and number; never start a replacement purchase.

• Reconcile Existing Setup

  Reconcile database pointers for an existing imported signup phone reservation. Owner-only, entitlement-checked, single-flight and idempotent. Never creates agents, buys numbers, changes provider routing or sends messages. PBX, missing imports, and stale claims return review blockers. Reuse the same key to read/replay the outcome; a failed request requires review before a new key. Ready means database agreement, not activation.

• Get Setup Recovery Status

  Read an owner-authorized setup recovery request by its business and idempotency key. Running requests are never automatically stolen, including stale requests. A ready receipt does not prove live activation.

• Make Call

  Initiate an outbound voice preview via a KaiCalls AI agent. This lets the owner hear Kai, but it is preview only and never proves inbound routing or advances activation. Pass an idempotency_key to make the request safely retryable.

• Check Call Status

  Check the status of a call by its ID

• List Recent Calls

  List recent calls for the authenticated business

• Get Transcript

  Get the transcript and summary of a completed call

• Get Call Recording

  Get the real call recording URL for a call so reviewers can listen to the voice/audio instead of relying only on the transcript.

• List Agents

  List the KaiCalls agents on the authenticated account. Use this before setting anything up, to see whether this business already has a secretary answering its calls.

• Get Business Info

  Read back what a business already has: profile details, how many agents are configured, and recent call volume. Start here when someone wants a business number that answers missed calls, so nothing is created twice.

• Get Operational Settings

  Audit the business-level operational setup required before changing a live account: staff alert recipients, SMS/email alert flags, escalation rules, textable send-link entries, and assigned agent voice/model/greeting metadata.

• Configure Staff Alerts

  Save business-owned staff alert recipients and post-call escalation rules. Saving settings does not prove provider delivery or owner receipt; activation notification proof is tracked separately.

• Get Activation Status

  Read the persisted proof-first activation status for one accessible business. Returns masked evidence, the exact next action, and whether the command center/full MCP surface is unlocked. It cannot assert or advance proof. A number is not fully set up until the owner's own phone is on file (see owner_phone_on_file) and forwarding is verified — do not report the line as live/working on the strength of proof state alone.

• Confirm Activation Notification Destination

  APPROVAL-GATED. Save the owner-approved SMS or email destination for the exact active activation session. Delivery starts only when the inbound call artifact is ready, and settings alone never count as delivery proof.

• Retry Activation Notification

  APPROVAL-GATED. Retry only the current terminal or time-eligible activation notification channel for the exact active session. Requires a new idempotency key; ambiguous provider outcomes are never blindly resent.

• Choose Customer Route

  APPROVAL-GATED. After setup proof is complete, save forwarding, published_number, both, or testing. This unlocks the command center but does not claim customer coverage; selected live routes remain pending until independently verified. A number is not fully set up until the owner's own phone is on file (see get_activation_status / set_owner_phone) and forwarding is verified.

• Configure Textable Links

  Create or repair the business_links entries used by the send_link/send_sms tools. Use this when callers need booking, directions, cancellation, sister-location, or service-specific links texted without exposing raw URLs in the voice prompt.

• Configure Agent Business Rules

  Safely add or replace a named operational rules section inside an agent inbound prompt, then route the prompt patch through the governed agent.patch broker. Use this for cross-business handoffs, callback language, alert promises, and client-specific operating rules without round-tripping the whole prompt manually.

• List Leads

  List leads for the authenticated business, with optional status/source/agent filters. Includes the latest AI lead score when available.

• Get Lead

  Get full details for a single lead by ID, including the latest AI lead score and explanation.

• List Voicemails

  List recent voicemails for the authenticated business, including transcripts and recording URLs.

• List SMS Messages

  List recent SMS messages for the authenticated business. Filter by conversation or direction (inbound/outbound).

• List Campaigns

  List outbound call campaigns for the authenticated business.

• Create Campaign

  Create an outbound call campaign (cadence + lead batch) and optionally launch it immediately. Launching queues calls for the orchestrator; existing TCPA/consent gating still applies at dial time. Requires admin role on the business.