Laju - WhatsApp Helpdesk & Ticketing System untuk Tim Sales dan Customer Support
Kelola WhatsApp bisnis, ticketing, dan kolaborasi tim dalam satu platform. Tingkatkan produktivitas customer support dengan Laju WhatsApp Helpdesk System.
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Last probed Sep 14, 2026 · api.laju.io
23tools discovered
Create Ticket
Create a customer support ticket. Queue can be omitted to use the default queue for the channel.
List Queues
List support queues. Do not use this to create tickets.
List Tickets
List tickets visible to the current user. Do not use this to create tickets.
Update Ticket Status
Update ticket status
Add Ticket Note
Add an internal ticket note
Reassign Ticket
Delegate or escalate a ticket to another queue and optional assignee
Auto Route Ticket
Ask Laju routing to assign the ticket to an available operator
Search Knowledge
Search knowledge documents
Search Customers
Search customer identities
Customer History
Read customer ticket and interaction history
Draft Reply
Generate an AI-assisted ticket reply draft
Delegate Ticket Email
Delegate a ticket to a queue department email and track replies back into the ticket timeline
List Ticket Email Threads
List internal department email delegation threads for a ticket
Evaluate Email Reply
Evaluate a department email reply and prepare a human-review recommendation
Apply Email Reply Evaluation
Apply a reviewed email reply evaluation according to the queue status policy
List Parmesan Agents
List managed Parmesan agent profiles
List Parmesan Policies
List managed Parmesan policy bundles
List Parmesan Quotas
List managed Parmesan quota policies
Parmesan Usage
Inspect recent Parmesan request and tool-call usage by quota scope
Get Effective Parmesan Quota
Resolve the active Parmesan quota policy for a global, queue, or agent scope
Upsert Parmesan Agent
Create or update a Parmesan agent profile and best-effort sync it to Parmesan admin APIs
Upsert Parmesan Policy
Create or update a Parmesan policy bundle for approvals, escalation, and guardrails
Upsert Parmesan Quota
Create or update a Parmesan quota policy for global, queue, or agent scope
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Directory coverage for brandsKelola WhatsApp bisnis, ticketing, dan kolaborasi tim dalam satu platform. Tingkatkan produktivitas customer support dengan Laju WhatsApp Helpdesk System.
Use the MCP endpoint listed on this page in your MCP client configuration. One-click install pills support Claude, Cursor, VS Code, and other hosts. Copy the remote MCP URL if your client needs a manual entry.
MCPBundles probed 23 tools on the live server. The tool list on this page reflects what was discovered at the last refresh — connect your client to see the full set available to your session.
Laju - WhatsApp Helpdesk & Ticketing System untuk Tim Sales dan Customer Support may require signing in to the provider before tools can run. Connect through MCPBundles or your MCP client and complete any provider login when prompted.
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