Opsgenie

Opsgenie is an incident management tool that provides reliable alerts, on-call scheduling, and escalation management to ensure timely incident response and resolution. Use it to manage on-call teams and orchestrate incident response processes.

Data Model

• Alerts, Incidents — core entities; alert_id scopes logs and recipients.
• Alert Logs, Alert Recipients — alert detail; scoped by alert_id.
• Teams, Users, Services, Integrations — organization and routing.
• User Teams — user membership; scoped by user_id.