Qconic | Moderní helpdesk pro menší firmy - zákaznická podpo

• Get Tickets — Retrieve a paginated, searchable, and filtered list of support tickets from Qconic. ### Workflow Tip: To filter by a specific user or team, first call `get_users` or `get_teams` to look up the relevant IDs, then pass those IDs using `user.id` or `team.id` filter keys. ### Link Formatting Guidelines: When presenting tickets to user (e.g. in lists or summaries), format tickets as clickable markdown links pointing to the ticket detail page whenever appropriate: - URL format: `https://app.qconic.c
• Get Teams — Retrieve a paginated and searchable list of teams in Qconic.
• Get Users — Retrieve a list of users (agents) in Qconic. Includes assigned teams, roles, and status.
• Get Contacts — Retrieve a paginated and searchable list of customer contacts in Qconic. Includes full names, emails, phone numbers and linked organizations.
• Get Channels — Retrieve configured communication channels in Qconic. Includes channels with type: email, internal, instagram, messenger, sms, voice, webchat, whatsapp.

Schemas and invoke metadata: Directory API