ServiceContext

Search ServiceNow Documentation

Search ServiceNow documentation using semantic similarity with advanced filtering. This tool performs vector-based semantic search to find relevant documentation by matching the meaning of your query across multiple APIs. **CRITICAL DECISION RULE - Read this first**: You MUST follow this rule: IF user asks a BROAD/CONCEPTUAL question WITHOUT mentioning an API: - User: "How do I create records in ServiceNow?" - User: "What's the best way to query a table?" - USE THIS TOOL: scripting_

Get Document by ID

Retrieve a specific ServiceNow documentation entry by ID. **When to use**: After calling scripting_search(), you get documents with IDs and similarity scores. Use this tool to fetch the full content of a specific result. **Use case**: User asks "Tell me more about that last result" or you want complete documentation for a document returned from search. **Typical workflow**: 1. Call scripting_search(query, ...) -> returns results with id field 2. Call scripting_get_document(doc_id) -> get com

List Methods for Object

PRIMARY DISCOVERY TOOL - Retrieve all available methods for a ServiceNow API. **CRITICAL - You MUST call this tool first when**: - User mentions a specific API name (e.g., "GlideRecord", "GlideAjax", "GlideAggregate") - User asks about methods for an API (e.g., "What methods does GlideRecord have?") - User asks about a specific method (e.g., "How does insert() work?") - User wants examples/parameters/returns of a method This is the MANDATORY FIRST STEP of the Discovery Track. Do not skip this.

Get Code Examples

Retrieve code examples for a specific ServiceNow API and method. **Prerequisites** (you must have done this first): You SHOULD have called scripting_list_methods(api=...) before calling this tool to verify the API and method exist. This avoids wasting tokens on non-existent methods. ONLY skip scripting_list_methods if: - User explicitly provided api+method combination in their question - You recently called scripting_list_methods for this API **When to use**: Call this to get code examples th

Get Return Values

Retrieve return value documentation for a specific ServiceNow API and method. **Prerequisites** (you must have done this first): You SHOULD have called scripting_list_methods(api=...) before calling this tool to verify the API and method exist. This avoids wasting tokens on non-existent methods. ONLY skip scripting_list_methods if: - User explicitly provided api+method combination in their question - You recently called scripting_list_methods for this API **When to use**: Call this to get ret

Get Parameters

Retrieve parameter documentation for a specific ServiceNow API and method. **Prerequisites** (you must have done this first): You SHOULD have called scripting_list_methods(api=...) before calling this tool to verify the API and method exist. This avoids wasting tokens on non-existent methods. ONLY skip scripting_list_methods if: - User explicitly provided api+method combination in their question - You recently called scripting_list_methods for this API **When to use**: Call this to get parame

Search Fluent Objects

Search for ServiceNow Fluent API objects using semantic similarity. This tool performs vector-based semantic search to find relevant fluent objects by matching the meaning of your query across available fluent object names. **CRITICAL DECISION RULE - Read this first**: You MUST follow this rule: IF user asks a BROAD/CONCEPTUAL question about FLUENT objects WITHOUT knowing the object name: - User: "What fluent objects handle user data?" - User: "Find configuration fluent objects" - U

Get Fluent Document by ID

Retrieve a specific ServiceNow Fluent API documentation entry by ID. **When to use**: After calling fluent_search_objects(), you get documents with IDs and similarity scores. Use this tool to fetch the full content of a specific result. **Use case**: User asks "Tell me more about that last fluent object result" or you want complete documentation for a document returned from fluent search. **Typical workflow**: 1. Call fluent_search_objects(query, ...) -> returns results with id field 2. Call

List Properties for Fluent Object

PRIMARY DISCOVERY TOOL - Retrieve all available properties for a ServiceNow Fluent API object. **CRITICAL - You MUST call this tool first when**: - User mentions a specific fluent object name (e.g., "UserProfile", "ConfigurationSettings") - User asks about properties of a fluent object (e.g., "What properties does UserProfile have?") - User asks about a specific property (e.g., "How does email property work?") - User wants examples/datatypes/required info of a property This is the MANDATORY FI

Get Fluent Property Info

Retrieve complete information for a specific ServiceNow Fluent API property. **Prerequisites** (you must have done this first): You SHOULD have called fluent_list_properties(fluent_object=...) before calling this tool to verify the fluent object and property exist. This avoids wasting tokens on non-existent properties. ONLY skip fluent_list_properties if: - User explicitly provided fluent_object+property_name combination in their question - You recently called fluent_list_properties for this f

Search SDK Documentation

Search for ServiceNow SDK documentation using semantic similarity. This tool performs vector-based semantic search to find relevant SDK documentation by matching the meaning of your query across available SDK documentation. **When to use this tool**: - Broad questions about SDK functionality: "What SDK objects handle data?" - Unknown SDK object: "What objects manage configuration?" - Conceptual/exploratory queries: "ServiceNow SDK objects" - Discovering available SDK documentation **How to co

Get SDK Document by ID

Retrieve a specific ServiceNow SDK documentation entry by ID. **When to use**: After calling sdk_search(), you get documents with IDs and similarity scores. Use this tool to fetch the full content of a specific result. **Use case**: User asks "Tell me more about that last result" or you want complete documentation for a document returned from search. **Typical workflow**: 1. Call sdk_search(query, ...) -> returns results with id field 2. Call sdk_get_document(doc_id) -> get complete document