Use Studio chat to drive this server — credentials stay in your workspace.
Zendesk Chat is a live chat software that enables businesses to connect with their customers in real-time through their website or mobile app. Use it to improve customer support interactions, enhance communication, and boost customer satisfaction.
Opens MCPBundles Studio with this server selected. After sign-in, chat and run tools from the same thread.
Browse all toolsDomain knowledge for Zendesk Chat — workflow patterns, data models, and gotchas for your AI agent.
Zendesk Chat organizes live chat around Accounts, Agents, and Chats. Departments and Skills route chats; Triggers automate; Goals track performance.
Retrieve a list of all accounts in your Zendesk Chat. Use this to manage and overview all connected accounts, allowing for efficient administration an...
List all agents associated with your Zendesk Chat. Use this tool to understand your support team composition and manage agent resources effectively. R...
Fetch a timeline of agent activities on Zendesk Chat. Helpful for tracking agent performance and understanding customer interaction history. Returns a...
Retrieve a collection of all visitor bans on your Zendesk Chat. Ideal for reviewing and managing user restrictions to ensure a safe interaction enviro...
Get an incremental list of chat interactions. Useful for analyzing chat history, enhancing service delivery through insights. Returns chat details; us...
Retrieve a list of all departments in your Zendesk Chat. Utilize this for managing departmental settings and structuring support teams effectively. Re...
Access a list of all defined goals in your Zendesk Chat, helping you to track and manage KPIs. Returns detailed information for each goal, facilitatin...
List all user roles configured in your Zendesk Chat account. Employ this tool to understand and manage user permissions and access levels effectively....
Retrieve the current chat routing settings for your account. Use this for configuring and optimizing how chats are assigned to agents. Returns detaile...
Fetch a list of all chat shortcuts available in your Zendesk Chat. Useful for streamlining common responses and enhancing agent efficiency. Returns de...
Retrieve a list of skills available in your Zendesk chat system. Use this when you need to assign specific skills to chat agents for enhanced customer...
Access a list of chat triggers set up in your Zendesk account to automate responses based on chat conditions. Ideal for managing automated actions in ...
Zendesk Chat is a live chat software that enables businesses to connect with their customers in real-time through their website or mobile app. Use it to improve customer support interactions, enhance communication, and boost customer satisfaction. It provides 12 tools that AI agents can use through the Model Context Protocol (MCP).
Add the MCPBundles server URL to your MCP client configuration (Claude Desktop, Cursor, VS Code, etc.). The URL format is: https://mcp.mcpbundles.com/bundle/zendesk-chat. Authentication is handled automatically.
Zendesk Chat provides 12 tools that can be called by AI agents, along with a SKILL.md that gives your AI agent domain knowledge about when and how to use them.
Zendesk Chat uses API Key. Zendesk Chat requires credentials. Connect via MCPBundles and authentication is handled automatically.
Connect Zendesk Chat to any MCP client in minutes
Model Context Protocol lets AI tools call external capabilities securely through a single URL. This bundle groups tools behind an MCP endpoint that many clients can use.
Skip the manual setup! Use the .mcpb file format for one-click installation. Check the Claude Desktop tab for setup instructions.
Select ChatGPT, Cursor, Claude Code, or another tab for copy-paste config.
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