Get performance insights for a knowledge base article including view counts, likes, dislikes, and engagement metrics. Returns detailed analytics data.
Free account required. Available in Zoho Desk
This tool works seamlessly with the following service
Zoho Desk is a customer service software that helps businesses manage customer support requests across multiple channels, streamline operations, and improve customer interactions. Use it to organize tickets, automate responses, and enhance service efficiency.
Complete Zoho Desk helpdesk: tickets, contacts, accounts, knowledge base, team management, analytics dashboards, and administration. Full CRUD on tickets, contacts, accounts, and articles with search, conversation threading, tagging, time tracking, and dashboard analytics.
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