Get Zoho Desk roles. If role_id provided, returns full role details and permissions. If omitted, returns paginated list of roles with hierarchy info.
Free account required. Available in Zoho Desk
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Zoho Desk is a customer service software that helps businesses manage customer support requests across multiple channels, streamline operations, and improve customer interactions. Use it to organize tickets, automate responses, and enhance service efficiency.
Complete Zoho Desk helpdesk: tickets, contacts, accounts, knowledge base, team management, analytics dashboards, and administration. Full CRUD on tickets, contacts, accounts, and articles with search, conversation threading, tagging, time tracking, and dashboard analytics.
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