7shifts

7shifts

7shifts is a workforce management platform designed for restaurants, enabling users to schedule staff, manage labor costs, and streamline communication. Use it to optimize employee scheduling and improve operational efficiency.

Data Model

• Company — top-level tenant; resolve company_id from the account roster before scheduling or HR calls.
• Locations, Departments, Roles are company-scoped. Use for shift creation.
• Users are employees. Assign to departments, locations, roles via assignment tools.
• Shifts are scheduled work. Link to location, department, role, and assigned user. Create, update, and delete via shift id.
• Time Entries (time punches), Time Off Requests, Availability are user-level.
• Receipts, Tasks, Log Entries, Log Book Categories are location/company scoped.
• Webhooks, Events are company-scoped. Use for integrations and scheduling.

Gotchas

• company_id required: Almost all tools need company_id. Set as configurable default for convenience.
• Shift delete is destructive: List shifts first and confirm shift_id before removing published schedules — deletes cannot be undone.
• Assignment IDs: department_id, location_id, role_id, user_id often required together for create/update.