Connect your account, then chat with AI to run tools.
Zendesk is a full-featured customer service and support platform for managing help desk operations. Manage support tickets, organize customer conversations, maintain knowledge base articles, track user inquiries, and streamline customer support workflows with multi-channel communication tools.
Opens MCPBundles Studio with this server selected. After sign-in, chat and run tools from the same thread.
Browse all toolsDomain knowledge for Zendesk — workflow patterns, data models, and gotchas for your AI agent.
Zendesk organizes support around Tickets, Users, and Organizations. Tickets have status (new, open, pending, hold, solved, closed). Knowledge Base has articles in categories. Groups and Macros support agents.
Universal fetch tool that retrieves any ticket, user, organization, or knowledge base article using smart ID routing with colon-separated format. Supp...
Universal search across ALL Zendesk resources (tickets, users, organizations, knowledge base articles) using natural language or structured queries. R...
Add a comment to an existing ticket. Comments can be public (visible to customer) or private (internal agent notes). Use this to respond to customers,...
Browse tickets with rich filtering, sorting, and pagination. The primary tool for discovering and exploring tickets with granular control over status,...
Browse and discover Zendesk users with filtering. Use this to find agent IDs for ticket assignment, look up customer information, verify user roles, o...
Search Zendesk Help Center knowledge base articles. Returns relevant articles that can help answer customer questions, provide context for ticket resp...
Create a new ticket or update an existing one. Provide ticket_id for updates (changes ticket fields), omit for creation (creates new ticket with initi...
Zendesk is a full-featured customer service and support platform for managing help desk operations. Manage support tickets, organize customer conversations, maintain knowledge base articles, track user inquiries, and streamline customer support workflows with multi-channel communication tools. It provides 7 tools that AI agents can use through the Model Context Protocol (MCP).
Add the MCPBundles server URL to your MCP client configuration (Claude Desktop, Cursor, VS Code, etc.). The URL format is: https://mcp.mcpbundles.com/bundle/zendesk. Authentication is handled automatically.
Zendesk provides 7 tools that can be called by AI agents, along with a SKILL.md that gives your AI agent domain knowledge about when and how to use them.
Zendesk uses API Key. Zendesk requires credentials. Connect via MCPBundles and authentication is handled automatically.
Connect Zendesk to any MCP client in minutes
Model Context Protocol lets AI tools call external capabilities securely through a single URL. This MCP server groups tools behind an endpoint that many clients can use.
Skip the manual setup! Use the .mcpb file format for one-click installation. Check the Claude Desktop tab for setup instructions.
Select ChatGPT, Cursor, Claude Code, or another tab for copy-paste config.
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